Flow Retail Monitor - Enterprise Uptime Monitoring

What It Does

One platform monitors all services and delivers the right view to the right audience — automatically.

HTTP Monitoring

Configurable health checks with custom intervals, timeout thresholds, response body validation, and consecutive failure detection. Separate fast-polling when services are down.

Multi-Tenant Views

Each tenant gets their own branded status page showing only their services. Create multiple views per tenant and switch between them with one click.

Flexible Status Pages

Public, internal, or client-only visibility. Custom branding, logos, header colors. Toggle individual sections per view — calendar, charts, SLA tables, announcements.

Maintenance Windows

Schedule one-time or recurring maintenance. Downtime during windows is excluded from SLA calculations. Scoped to specific tenants, monitors, or monitor groups.

Announcements

Post status updates directly from any view page. Info, warning, or critical severity. Scoped delivery ensures each tenant only sees what's relevant to them.

SLA & Uptime Reporting

30-day calendar heatmap, per-service uptime percentages (24h/7d/30d), response time charts, SLA target tracking, and incident history — all per view.

One Monitor, Unlimited Views

Most tools give you one status page per account. Flow Retail Monitor takes a fundamentally different approach: every monitor runs once, but the results are projected into as many branded views as you need.

Each tenant can have multiple views — a public-facing page for end users, an internal dashboard for service desk, a detailed view for developers — all showing the same live data, filtered and branded differently.

Create unlimited views per tenant with independent branding
Toggle sections per view: calendar, charts, SLA tables, announcements
View switcher lets users navigate between related views
Public, internal, or password-protected visibility per view
Duplicate views in one click for fast setup

Monitoring Engine — runs monitors once

feeds results to

Acme Corp

Public Status Internal Ops Dev Detail

Nordic Retail

Customer Portal Service Desk

Company-Wide

Public API Status Internal All-Services

Built for Flow Retail's Workflow

Not a generic tool — designed around how our teams actually operate.

Admins Full control over tenants, monitors, views, users, and system configuration

Service Desk Internal status views with real-time dashboards and quick announcement posting

Developers Schedule maintenance windows, manage monitor groups, track response times

Managers SLA compliance reports, uptime summaries, and tenant-level visibility

Why Not Just Buy Something?

Commercial tools get expensive fast — especially with multi-tenant requirements.

Capability	Flow Retail Monitor	Statuspage.io	Better Stack	Uptime Kuma
Uptime monitoring		Separate tool
Branded status pages				Basic
Multi-tenant / per-client views		Audience-specific ($$)
Maintenance windows (recurring)				Manual only
Scoped announcements
SLA tracking per view			Global only
Self-hosted / data ownership		SaaS only	SaaS only
Visibility controls (public/internal/client)		Limited	Limited
Estimated annual cost	€0 hosting only	~€3,500/yr Business tier	~€2,400/yr Team tier	€0 hosting only

Technical Overview

Modern stack, minimal dependencies, easy to maintain.

Python + FastAPI

Async-capable backend with automatic API documentation, type validation via Pydantic, and SQLAlchemy ORM with Alembic migrations.

PostgreSQL

Reliable relational storage for test results, audit logs, and configuration. Full migration history for safe schema evolution.

Vanilla Frontend

No framework overhead. Plain HTML, CSS, and JavaScript with Chart.js for visualizations. Fast loads, no build step, easy to modify.

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